Returns & Exchanges
At RockDove Footwear, we want you to experience ultimate comfort; if your slippers aren't the perfect fit, you can return them within 30 days of purchase. Items must be in their original, unworn condition with all packaging included to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your footwear.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for your tracking records.
Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing