Frequently Asked Questions
Everything you need to know about your RockDove experience.
How do I find the right size for my RockDove slippers?
We recommend ordering your standard shoe size. If you are a half-size, we suggest sizing up for the most comfortable fit. Our high-density memory foam will mold to your feet after a few days of wear.
Are RockDove slippers machine washable?
Yes, most of our footwear is machine washable. We recommend washing in cold water on a gentle cycle and air drying or laying flat to dry to maintain the integrity of the memory foam.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition with all packaging included. Please visit our returns portal to start your request.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your comfort delivered sooner.
Do you offer a warranty on your products?
We stand by our craftsmanship. Every pair of RockDove footwear comes with a 12-month warranty against manufacturing defects. If you experience any quality issues, please contact our support team.
Can I wear my slippers outdoors?
Many of our styles feature a durable, non-slip rubber outsole designed for indoor and moderate outdoor use, such as grabbing the mail or walking the dog.